01Help

Questions,
answered plainly.

01Can I buy more than one ticket?+

Not for the same draw. You can choose several different dates, but you get one entry in each.

02How much does it cost?+

Each draw costs £1. Seven dates cost £7.

03Is Auto Entry always £30?+

No. It costs £1 per daily draw, so a full month costs £28–£31. If you start mid-month, you only pay for the remaining draws.

04Can I cancel online?+

Yes. Cancellation stops the next monthly payment. Entries already paid for stay valid through the last covered draw, which is shown in your account.

05What if a monthly payment fails?+

No entries are created for that month. You can update your payment method in your account.

06How does free postal entry work?+

One letter can cover up to 31 available draws. Each accepted postal entry has the same chance as a paid entry and never renews.

07How is the pot calculated?+

50p from each paid entry goes into the pot. We may also add a top-up. The amount shown is the current pot.

08How is the winner chosen?+

We lock the final entry list, then Random.org chooses one winner. If the response is unclear, we pause and review it instead of drawing again.

09What details do I need?+

You need a verified email and mobile number, your legal name, date of birth and a Great Britain address. Winners may need extra checks.

10Is paid entry live?+

Not yet. It will stay off until payment-provider approval, UK legal and accounting reviews, and final operating checks are complete.

Need more help? Contact us.